Called Frank this morning at 9am and he was able to fit in me in for 11am...even I wasn't expecting that so soon! Frank went over and above He helped me move a couch to my place, and when it couldn't go through the door, he patiently removed all the seat legs and the door and got it in...and then proceeded to replace them all...all in time for me to make it back to the city for my meetings. First class service! Will be recommending him to everyone I know.