Here's a response to a complaint I made to Southeastern about the dead fox in the Nunhead station stairwell. I thought some of you who use the station might find it amusing... Dear Mr Wilkes Thank you for your website comment which we received on 20 June 2011. I am very sorry for the situation you describe at Nunhead Station on Monday 20 June, with a dead fox in the stairwell which wasn't being dealt with. Your account of this situation is extremely disappointing and I again apologise for letting you and other passengers down so much. We certainly want to make sure that the station environment is a pleasant experience for those passengers waiting for their train services. We do try to ensure that our stations are cleaned and maintained regularly. The Station Manager and his staff should make regular inspections of all public areas throughout the day. If any problems are discovered, then our staff should try to rectify these as quickly as possible. However, on this occasion it is clear that we failed to address the problem you (and not doubt others) discovered. So I have brought your comments to the attention of the Station Manager, who will ensure that this issue is addressed as a priority. Once again, please accept my apologies for this poor situation. I hope your future experiences at Nunhead are trouble free. Yours sincerely Yvonne Quinn Customer Relations Officer Southeastern