PhilPhilPhil

Thanks Siduhe. Fingers crossed they don't keep the diversion in place for that long!

Is there any sign of things getting back to normal yet? I get the 12 to work from Barry Road usually but they were few and far between this morning, I think they may have been turning a lot of them round at Peckham Rye because of all the extra bus traffic on the route due to the diversion. I gave up and went to the 63 bus stop on Friern Road in the end.

As Apples said, Virgin Media broadband and TV are both fine when they work but they are clearly over-subscribed in East Dulwich now so the service is becoming increasingly patchy, and once you have to deal with their customer service dept you are entering a world of pain. I've not had a working landline for over three years because I got tired of taking whole days off work just for their engineers to come round and say "oh its not your equipment, it's a problem with the box down the road. You'll need one of our other engineers to fix that for you, phone customer service again and they'll send someone round next week...". No idea what the other local options are like as I've been with Virgin for so long but I dont think I'd recommend them.

I've had Virgin Media at home for years and it definitely seems to have got worse in the last year or so. I've had broadband issues a lot recently, hours or days when I get no service at all. And my cable TV has been getting worse as well, I frequently have channels missing or freezing. I had an engineer round yesterday and he admitted that it was due to the number of Virgin customers in the area... the box that the information flows through can't cope with the demand so some of us are not getting a strong enough signal. I'm very close to ditching Virgin altogether but I get the impression that Sky are not much better. I can only hope that Virgin are taking steps to deal with the problem, especially as they were recently leafletting in the area to attract new customers. I hope they don't have any luck with that. I also had to take yesterday off work to wait for delivery of a wireless router from them... "any time between 7am and 7pm". Thanks for being so specific.