I am writing this as I still feel upset after my sons haircut yesterday. It's the 3rd time I've been there and definitely won't be going back. My son is not yet 2 and has a lot of energy. I feel his behaviour in the car chair was fine, especially as I was holding his head still. His hair was quite long - but nice and looked soft and suited his face. I asked for a little trim - tidy up the ends. Throughout the cut the lady was huffing and repeatedly ask him to sit still. I held his face so she could cut the back. When I looked she had cut the back much shorter than expected and straight across - I Said 'gosh that's really short' she replied - 'well he won't sit still, with children that can't stay still you need it short!' She asked about the front and I said , just take a tiny bit off the fringe - leave the sides, as I could see she wanted to cut them right off as well. She had no patience, clearly was in a rush and appeared to have no experience with small children. My son now has a short layered bob - I thought I would let it go and just wanted out of the shop, but have woken up this morning to it looking ridiculous! I know if I complained she would probably ask me to come back and get it fixed - but there is no way I am getting any more hair off. I payed ?9 for that - the 3 times I've been there I have paid a different price - lucking that was the cheapest!! Rant over!! Luckily my boys hair grows quick and he likes to wear hats!!!