coldsoup

I also highly recommend Eric and his mate Steve too. They did up our place over 2 weeks, did a top job and went that extra mile to fit in additional stuff that wasn't on the original estimate. I can honestly say they are the only tradesmen I have ever encountered who I can truly recommend. Honest quoting, good problem solving and always a great positive attitude. We had a great laugh together over the 2 week. Thanks Eric, and say hi to Steve for me. We're all settled in Spain now but we'll be keeping your number handy when we come back. Cheers

The duck is tasty at the Four Seasons but there's not much meat. I think the best food in chinatown is the Golden Dragon, and the best service is The New World. Why anyone still chooses to go to Wong Kei is beyond me. The food matches their service exactly.

peterstorm1985 Wrote: ------------------------------------------------------- > Just because something is 'designer' doesn't mean it > should be flimsy - Its funny you should say that because in her same email, the jeweller actually makes that very excuse! and yes, they knew it was for a wedding ring. Anyway, ClareC, if you could pm me the details of the chap in Hatton Garden, I'd really appreciate that. Unfortunately we cannot claim the ring under home insurance, and at the moment we are wondering whether to pursue this under the 'Fit For Purpose' route since the jeweller is so steadfast . But it's really a path we'd rather not go down.

Thanks for the replies everyone. We plan to visit Hatton Gardens for some second opinions. The stone was in a cabuchon type setting from an independant designer jeweller. In an email exchange, the jeweller made an analogy to an expensive pair of designer shoes, and that one should not hold the designer at fault if the heels wore down over time. I found this quite outrageous. My wife is obviously quite upset by all this, not only with the loss of the stone but also with their customer service.

Hi all, I just wanted to get some peoples' opinions on this. The stone from my wife's wedding ring recently fell out and was lost. The ring is only 4 years old but the jeweller is saying it is natural wear and tear and so can only offer a goodwill discount of 10% for sourcing a new stone and resetting. It was quite an expensive ring and the quote for a new stone/resetting is very expensive too. Is their offer reasonable? or is it reasonable that we should expect a lot more than this?