The brave lady is none other than my cleaner, Nikki, who tried to protect the man being attacked with help from an off duty policewoman. She is absolutely tiny and so brave to have intervened as she did - I'm pretty sure I wouldn't have had the guts to get so physically involved. I always knew she had a heart of gold but clearly she's also as brave as they come! It must have been a truly horrendous attack - she's had to throw away the clothes she was wearing due to the fact they were covered in blood. If Sainsbury's doesn't train its staff (particularly the security guards) to deal with these kind of incidents then it's time they did. I wasn't there, but it seems that the security guards and other staff stayed well away whilst Nikki and the policewoman fended off the attackers. If it were not for their intervention, this could well have been a murder incident. I'm pleased to say that Nikki got away with some minor cuts but I think it will take a while for the shock to wear off.