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richmond

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  1. It's interesting to see the comments above about Piplings and posts being taken down. We have first hand experience of the nursery and while the care is generally good, the company is badly let down by the administrative and management side of things (even by normal nursery standards). There have been some great staff working there but there is a high staff turnover because the management is difficult to deal with. There are lots of comments on the EDF about how difficult they are to get hold of when you are trying to register and secure a place, but they also remain difficult to get hold of when you are paying them fees every month. It is a nice property with a great garden but communication with parents is poor and family events are rare (no sports day, nothing for Christmas, no parents meetings, etc). Other nurseries around ED are a lot more inclusive for parents. Also day to day things like no trips for the children and they rarely ever bring artwork, cards, etc home (things which really brighten your day when you get home from work!). I think potential clients are too easily wowed by the lovely property and because of this there is an arrogance about the management that they don't have to try hard with other aspects of your nursery experience. Personally I don't think it's worth the additional fees they try to charge and there are better nurseries locally that ironically are charging less.
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