@Pickle - That's interesting that it comes across as that, I know for a fact that it's all automated, the woman that set it up used to be in a big IT firm, and built the system that all the bookings etc are run on! I know what you mean though, it's a bit clunky. Classes are fairly good - I also go to the Nunhead one at Haberdasher's - it's a bit samey after a while (been doing it for... 6 months?), reasonably structured, but it's tough for the 18m+ class to hold their attention. Met some nice people through it, the boy seems to enjoy the class. We're tossing up whether we're going to renew in March - it's ?100+ for 13 weeks, which is a lot at the moment.