Although it can sometimes be difficult to get an appointment at the surgery i do understand that they have to give prioity to those who are suffering with emergencies. I recently booked an appointment (which was not an emergency) and was offered an appointment for the following week which i felt was quite reasonable. I always find the reception staff very helpful and understand they are only trying to do their job to the best of their ability. It can become frustrating for those who call at 8am and are on hold for over 30mins trying to get through as i have experienced this but all of the time i have attended the surgery it does seem to be quite busy which could possibly be an explination for this. Although you can wait a while for an appointment the GP's I have seen have all been very helpful and supportive of the issues i have presented them with.
