The point i was making candj is that myself and another parent were giving the nursery positive feedback and you simply dismissed it as "interesting" as if to say our posts were not quite right or perhaps we were lying?? which is not helpful to any one looking for a nursery and wanting current opinion on the nursery. As you mentioned in your mail, which i have read, the manager changed and clearly since your child attended the nursery many things & staff have changed. Therefore you know nothing about how the nursery is currently run, so your post is mis-leading and then you dismiss 2 current parents feedback. You mentioned that the Peckham Rye Nursery was better and that your friends had children there and were happy. Parents shouldn't really worry or be put off about their babies not napping for the first couple of months or so, my son didn't as there's many more noises and other babies to distract them than when they are in their home environment. He now sleeps 2 hours everyday without fail every lunch like clock work. I don't think it was pathetic or deceitful way to respond you are making it all to sound so much more dark and sinister that it actually is. Could you not consider that possibly a member of staff wanted to defend the nursery but just went about it the wrong way? or even that the member of staff did actually have a child that attended the nursery and it was a valid comment as a parent at the nursery? You are attacking staff and parents you know nothing about. I have every confidence in the staff that look after my son.