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KatieGG

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  1. To all our lovely customers ? In light of recent (and very valuable) customer feedback we have decided to amend our credit note policy so as provide a better service for clients of mac&miller. We'd like to thank you for your ongoing support and patience, we're five months in and still learning :) Please see below for our updated policy? "We are more than happy for you to return goods if you simply change your mind but please return the unused goods to us with the original till receipt and with all original tags intact within 14 days and we will offer you an exchange or a credit note Our credit note is valid for six months from the return date When you buy goods you have the right to claim a refund, replacement or repair where the goods are faulty Many thanks and happy shopping!? the mac&miller. team
  2. Hi guys If goods are faulty (which unfortunately does happen very occasionally when dealing with clothing) then we absolutely do offer a refund. This is stated clearly on all our receipts. @catgirl when you came in earlier today we didn't discuss the details of the initial purchase. Perhaps you'd like to pop in for a chat in person this weekend or send me your number and I can give you a call? I'm sure we can work something out :) To all who have commented, thank you - as a new business it's always good to have customer feedback. I will review the credit note policy for the new season and look to extend it. Many Thanks
  3. Hi Katie here, owner of mac&miller. here. The policy at our old pop up store was 30 days for a credit note and is now 14 days at the new store. Our returns policy is clearly stated on all our receipts which are given to each customer electronically when they make a purchase. I worked in the pop up six days a week and personally explained our policy to each customer when issuing a credit note. It's six months since I closed the pop up so unfortunately the credit note has expired. As a gesture of good will I am more than happy to offer you a 20 percent discount on your next purchase. Many thanks
  4. We are! We will be open March 2017 and we are launching menswear and expanding beauty and womenswear. We will be stocking high street brands ... [email protected] / 07817 426 667
  5. mac&miller. have moved to 61 Northcross Road and are in the process of renovating. When the building work is finished we will have a beautiful office/studio/pop up/showroom space available to rent. Viewings available immediately. Will be ready early March ... Please contact [email protected]/07817 426 667
  6. CAN ANYONE RECOMMEND GOOD AFFORDABLE LOCAL PRINTERS? I NEED TO PRINT STICKERS, PRINTS, TEE SHIRTS AND FLYERS ... thank you!
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