After initially having a very good experience with James, I have to say unfortunately, he left the job unfinished and he blocked my number after I had paid him!
Communication was great at first, the bulk of the work was done well but there were a number of things left to finish off. He promised to return the next day and complete the work but he did not return or reply to any messages or calls. This was frustrating as we have a 1 year old and all the furniture we moved was kept away from the windows for his return leaving us very tight for space for days and us wondering when he would return. Dust and debris was left on the floor below the window, expanding foam was left unfinished at the top where a large hole was and our dado rails which came off the wall during the fitting were attached back on but not finished off with paint chips on the walls. The shelf he fitted below the window was not up to standard, it was unsupported on one side, something he again said he would fix on his return. I quote 'we would never leave a job unfinished', well, after giving me a sob story about not having enough money to pay his two workers, I felt bad and paid the full amount when he invoiced me the same day. A mistake I wont make again and I feel betrayed for trusting him for his word. He has blocked my number with no reply after over 1 week.
I will finish off the job myself so no big issue for me but I warn anyone else, please do not pay in full unless he has finished.
