I just called Thames Water to find out what's going on. Their internal system only provided the original dates for this project (i.e. the whole thing was due to be completed by July) so the lady I spoke to is going to ask someone from the project team to call me in the next 24 hours to provide an update. It didn't sound particularly promising - if I understood her correctly then it sounds like there's a lot more work to do before the project is complete so we may have to put up with this for quite a while longer. It sounded like they need to dig more holes further up towards Dunstan's Rd, which would presumably entail another few weeks or months of work. The whole thing has been pretty farcical; I think I recall receiving one letter notifying me that the project was about to start about 6 months ago but have received nothing since. I work from home a lot of the time and the endless din of the heavy duty equipment, generators, diggers, hammering and shouting has been extremely disruptive. I know a few neighbours are retired and others have young children who will probably be at home for a lot of the school holidays so the impact will be particularly severe for them - no one is going to want to sit in their garden or even open their windows while this is going on as it's bad enough with all of the windows closed. It's very frustrating that the residents in the area simply have to tolerate this. No communication, no compensation and seemingly no consequences for Thames Water when the work over-runs. I'll post an update when I receive more info from Thames Water.