lottie_2

I have also had a bad experience with Francis. I had a relatively small plumbing problem that needed quick attention so I called him after reading some good reviews about him on this thread. To be fair to him he came within 2 hours of me calling and he was very friendly. However he said that he had fixed the problem and left, I was so relieved that he had turned up so quickly that I transferred the money straight away (big mistake). But a couple of hours later I noticed that the problem was back and it was worse than before. I called him back and he cones back to 'fix' it again the next day. He was in a rush both times (it seems that he hired a hire /Zip Car to get to me which I imagine bumped the price of the job up), he left after 2 minutes saying that the problem is sorted. But it wasn't. By this point I was extremely worried but annoyed of course . In the end my partner (who has absolutely no plumbing experience) spent Sunday afternoon watching a video on You Tube and sorting it himself. I wouldn't recommend Francis,I should never have paid upfront and I'll be making sure that I get an invoice.