The Lordship Pub

Thank you. I assure you we have already addressed all the issues & are in the process of sorting them all out one by one & very quickly.

Sue Wrote: ------------------------------------------------------- > taper Wrote: > -------------------------------------------------- > ----- > > Ooh Lordy, what a dismal time we had here. Late > > lunch today (Saturday); 50 minutes waiting for > > order, didn't appear. Had to cut losses and > > leave. Landlord nice though. > > > Same here. We went for a late lunch too - an > expensive treat and to support a new venture - and > were very very disappointed. We went with very > high expectations and lots of good will. > > What on earth went wrong? Both kitchen staff and > waiting staff seemed to be drifting aimlessly > about, with little sign of much food appearing and > not much apparent care for the punters waiting for > a meal which never appeared. > > The actual food was OK, though I have never > previously come across a cassoulet where the meat > isn't cooked in with the rest of the ingredients > but just appeared to be roast lamb sliced and > laid across the beans and chorizo. > > But really. How long can it take to produce a cold > dessert from the fridge? It was clear that we > weren't the only dissatisfied customers. One table > cheered when their meals eventually appeared. One > customer sat for ages with nobody clearing his > plate away, let alone asking whether he wanted > anything else. > > There were long periods where there was no food > appearing at all, just chefs ambling up and down > the kitchen with empty containers. > > Sorry Lordship but you really have to up your > game. Teething problems maybe, but the staff > appeared inexperienced or untrained or possibly > both. We shan't be back until the teeth are well > and truly through. Hope for your sake that is > soon. > > The place wasn't even anywhere near full. > > We were there for nearly two hours. It felt like a > lifetime. > > It's one of the few occasions ever when I haven't > left a tip :( Again we are truly sorry for today's lunch service I will ensure it does NOT happen again. It goes completely against what I try hard to achieve & that is happy customers, clearly I have failed on this occasion. I must thank you for giving us the opportunity & supporting us & I am disappointed to have let you down, to say the least. I hope we have not completely alienated you.

taper Wrote: ------------------------------------------------------- > Ooh Lordy, what a dismal time we had here. Late > lunch today (Saturday); 50 minutes waiting for > order, didn't appear. Had to cut losses and > leave. Landlord nice though. We are truly sorry for the debacle you encountered today. I will not offend you by making excuses but please believe me when I say we have learned from this lunchtimes mistakes! I hope you give us the opportunity to redeem ourselves.

Dodo1 Wrote: ------------------------------------------------------- > hi > > popped in for early evening dinner. > > Disappointed that you didn't have any burgers/ > sharing dishes. Great minds! I was only speaking with the chef last night re this & from Saturday a rare breed burger will be appearing on our menu! Sharing boards will feature on our bar menu. Both menus will be available in both bar & dining room!

DulwichFox Wrote: ------------------------------------------------------- > I like the place.. > > Timothy Taylor Landlord was lovely but at ?4.00 > pint just a tad over priced.. > > If they can get away with it, then it will > become the norm.. Around here.. > > Foxy Hi - all our ales are ?3.80! I will check the tills to make sure they are priced correctly.

indiepanda Wrote: ------------------------------------------------------- > Jeremy Wrote: > -------------------------------------------------- > ----- > > TJ Wrote: > > > -------------------------------------------------- > > > ----- > > > Oh, and kids - love em or hate them, if you > > don't > > > welcome them and make a provision for them, > the > > > parents wont come - day or night. Just have a > > > strict 7pm curfew. Its simple. > > > > This. Needs to be parent/baby/kid friendly > during > > the day to attract custom. > > > > A lot of people will (understandably) moan > about > > kids in pubs... the best solution is to > implement > > a curfew on chilren as TJ says, and also to > have > > an allocated "family" area in the pub. > > Having a "family" area is definitely a good idea - > The Victoria is one of my favourite pubs for > Sunday lunch for precisely that reason - means if > you are coming without children you can sit away > from the family area and have a conversation with > your friends without having to shout... We > abandoned the Great Exhibition after lunch one day > recently because the families next to us were > allowing their children to run about screeching to > the point we couldn't hear each other and the poor > waitresses were in danger of being sent flying > with plates of hot food. > > Anyway... back on topic - best of luck to the > Lordship Pub, be good to have another decent pub > on the lane, will be checking it out soon. Thank you. We plan on using the dining room for family lunches & keeping the bar area for adults to enjoy. See you soon!

Saus01 Wrote: ------------------------------------------------------- > Just had Sunday lunch here. We were impressed > given how long it's been open. Food was of a high > standard, with vegetables, which usually end up > overcooked on a Sunday, particularly good. > > Service also pretty slick. All the staff were > friendly and seemed genuinely interested in > whether we were enjoying lunch. > > Certainly a lot better than The Patch when it > first opened and gives The Great Exhibition, our > local favourite on a Sunday, a run for its money > and beats it on service and roast potatoes. > > What could they improve? Decor needs fishing off > as a bit spartan, some music and remembering the > stuffing which was on the menu but missing from my > plate. > > Will definitely go back and wish them all the > best. Thanks for the feedback. Yes we are waiting for our wall pictures & bric a brac to arrive hopefully before the weekend. Apologies for the lack of stuffing it won't happen again. Hope to sae you again soon.

Apologies we were closed this evening. We will also be closed on Wednesday evening this week as we are hosting a charity event for a local hospice. Our opening times this week are Tuesday 5pm to 11pm, Thursday 5pm to 11pm, Friday 5pm to midnight, Saturday midday to midnight & Sunday midday to 10.30pm. From next Monday we will be open from midday every day with the exception of Monday's when we will open at 5pm. On Tuesday, Thursday & Friday this week we are offering 25% off your food bill as we are still finding our feet in our new venue & all feedback is very welcome! Starting next Monday we will run our Monday night pie & a pint for ?10 offer (or small house wine or soft drink)! Hope to see you soon!

Thank you!

Dear All - thank you for showing interest in our new venture The Lordship Pub which as you all know is on the site of the old Patch & Mag! Having lived in East Dulwich a few years ago I am no stranger to the area. In fact the first pub I tried to buy 7 years ago was what used to be know as the CPT, & one of my favourite places to eat in London is The Palmerston. We are having a launch party on Thursday, invite attached, however please RSVP to [email protected] as space is now very limited. We officially open at 5pm on Friday! Whilst we are new we hope you will allow us time to grow into The Lordship & any feedback will be gratefully received. We are tied to Enterprise (as is one of my other pubs The Easton) so there are restrictions but as members of SIBA & having a guest ale provision we hope to bring you some interesting beers that change regularly. Our menu will be made up of dishes freshly prepared using seasonal British ingredients (not home grown like The Patch I'm afraid)!!!! We look forward to seeing you all soon.