Firstly I would like to say how let down I have been by Dan and his cleaning company. He managed to ruin one of the bedroom carpets as it looks like a harsh chemical was poured all over the carpet and left on it. The carpet has turned orange and crunches when walking on it - meaning it's rotting. I asked Dan if he could rectify this and after much to'ing & fro'ing he has done nothing. I asked for a replacement rug to cover the damage as I had new tenants moving in. He had two days notice to sort things out, and did nothing. The carpet needs to be replaced. I had to get another carpet cleaner to try and fix the damage he had caused but he said there was bleach on the carpet and the staining would not come out. I have now paid twice and still have a ruined carpet. I have asked for a refund to organise a replacement carpet myself and I have been ignored. I highly recommend NOT using Dan and SE cleaning. I am waiting to see if he is still prepared to do anything to help solve this - otherwise I will be reporting him. Very disappointed.
