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danielson00

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Posts posted by danielson00

  1. Just had a p*ss poor reply from Mayor of London!!


    Dear xxxx,


    Thank you for your email of 5 July 2016 to the Mayor about your experience with the Southern train service. Unfortunately, Southern trains are not run by Transport for London (TfL) and it is therefore not within the Mayor's remit to address these issues.


    The Mayor recognises the impact that the poor levels of service on the commuter franchises are having on rail users and that this has been going on for far too long. The Mayor continues to press for the long awaited transfer of suburban rail services to TfL to be made a priority. This will allow the Mayor to set tougher standards of performance and help ensure those standards are met by providing passengers with more frequent services and new, longer trains.


    In the meantime, you will need to continue your dispute with the train operating company concerned. Southern can be contacted directly via: http://www.southernrailway.com/p/contact-us/ or by telephone on 03451 27 29 20.


    You can also make a formal complaint to the London Travel Watch, who can be contacted by writing to the following address:


    London TravelWatch

    6 Middle Street

    LONDON

    EC1A 7JA


    Email: [email protected]

    Telephone: 020 7505 9000


    London Travel Watch is the official watchdog organisation representing the interests of transport users in and around the capital. They can assist with complaints about transport services in London where the service provider has not satisfactorily resolved them.


    I hope this helps you.



    Yours sincerely




    Liz Ashby

    Public Liaison Unit

  2. Reply from Harriet Harman..


    Dear Daniel,


    Thank you for your email regarding Southern Rail services and the new timetable starting on Monday 11th July 2016.


    I have today written to Charles Horton, the CEO of Govia Thameslink Railway, who are responsible for operating Southern Rail, to express my serious concern about the introduction of this timetable. This dramatic and sudden loss of service is simply unacceptable. I attach a copy of the letter for you.


    I know that many constituents already suffer from Southern Rail?s ongoing disruptive, poor and unpredictable service, and because of this I will now be urging the Government to strip Govia Thameslink Railway of its franchises in advance of its renewal date.


    I have sponsored EDM 298 ? Govia Thameslink Franchise Review, expressing dismay at the unacceptable level of service provided by Southern Rail and Thameslink.


    Please do not hesitate to contact me in the future.


    Best wishes,


    Harriet

  3. The "changes" don't take effect until Monday 11th July, hence you are seeing those trains to Beckenham Junction today!!


    ianr Wrote:

    -------------------------------------------------------

    > >Here's the revised timetable details:

    > > Highlights for ED commuters are:

    > > 1.No more services between Beckenham Junction

    > and London Bridge - none.

    >

    > That doesn't actually seem to be so. The 14:09

    > Beckenham Junction (BKJ) was cancelled. The 14:39

    > left at 14:42, which agrees with the Live Running

    > EDW info at

    > http://www.southernrailway.com/your-journey/plan-y

    > our-journey/live-running-information/EDW/departure

    > s/. So did the 14:36 to London Bridge (LBG), which

    > would have been the 14:13 from BKJ.

    >

    > Can't be sure, but it looks as if might be no

    > worse on the BKJ line than one in three trains in

    > the shuttle cancelled, with the missing ones being

    > 14:09 and every 90 minutes thereafter to BKJ, and

    > 15:06 and every 90 minutes thereafter to LBG.

    >

    > The current Live Running page (up to 17:06)

    > actually shows all scheduled trains running,

    > though I'm not sure how efficient they are at

    > displaying cancellations beyond the next scheduled

    > arrival.

  4. Has anyone had a GetLDN magazine through the door today?


    It looks quite good, full of offers at local businesses. Might try it at the weekend for a meal out.


    Think there's an app too.

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