I used Aria's plumbing service after reading his many positive reviews on this site and I had a really bad experience with him, which I would like people to know about. I contacted Aria to install a kitchen tap and he was highly accommodating and helpful. He arrived to fit the tap but quickly left, leaving his brother Dan to do it. Dan fitted the tap and I noticed it rocked on the base, and when I questioned this Dan advised that there was nothing he could do and I would need a new sink. I paid Dan cash and asked for a receipt/invoice which he promised Aria would email me. On reflection, not knowing if Dan is an experienced and qualified plumber or not, I decided to ask Aria to pop by and give me a second opinion about the need to replace my sink, since it seemed rather excessive to me. I thought this was a reasonable request but it was met with shocking hostility and so many obstacles were thrown in the way of it, completely unlike the attitude of availability and willingness prior to the job being done that I was quite shaken and I gave up this request. I had not received my receipt, on several occasions over the subsequent weeks I texted Aria a polite request to have it sent to me. Again, so many convoluted obstacles thrown in my way, suggestions that they would need to 'collect' the money (already paid) and a paper receipt posted through the door one night with no company details on it at all. To this day I have not received a receipt I was promised. I could never use this company again.
