Dear Jacqui We understand your disappointment regarding the recent Gift Aid statement you received from us. We want to assure you, and others, how very grateful we are for your support and generosity. Please rest assured that your donations are extremely valuable to us at St Christopher's and help us to raise the vital funds we need to provide end of life care in the community. Please also accept our apologies and be aware that we take your comments very seriously. As our Head of Retail mentioned we are in the process of delivering Gift Aid training to the many volunteers who enable us to run this shop which we are confident will ensure Gift Aid is secured and the value of donations raised as a result. We want to assure you that your donations would have raised more than the ?13.81 stated in our recent correspondence however, as your Gift Aid details were not captured on each visit we have not been able to link these to your account. The training we are providing will ensure we make vast improvements going forward. Thank you again for your support and if you do want to discuss this further please don't hesitate to call us on 020 8768 4585. St Christopher's Hospice.
