Dave Angel

We personally found Plus Rooms difficult because they outsource all the work and essentially only provide management. This causes two acute difficulties: 1) They are only as good as the quality of their builders and other suppliers. The builders were actually good but the decorators they provided (who did all the finishing) were atrocious to the point of borderline criminality. 2) They don't actually manage very well and often the interface between you and the supplier disappears and so you end up dealing with the third party yourself, so you end up wondering why you are paying Plus Rooms. Other suppliers may be equally as bad so perhaps they are o.k?

There are two major issues with Plus Rooms. Firstly, they say they manage the project for you and they don't. We ended up speaking to the electricians and decorators ourselves as our project manage was on about 20 other extensions. If we ever do another extension we'd get a builder and project manager or just be prepared to do it ourselves as the Plus Rooms model doesn't work. Secondly, some the contractors they work with are utterly hopeless. If you do go with them and they mention Kovacs Construction as the decorators just say no. They are ridiculously cheap but completely hopeless in terms of quality of their work and customer service.