Suggs Wrote: ------------------------------------------------------- > If you want a dedicated broadband supplier Zen > Internet is the way to go. Cheers Thanks for this - I've signed up with Zen Internet's Fibre 2 package. Seemed foolish to ignore the thread dedicated to perennial VM outages, plus warnings about BT's service here. Zen Internet appears to have great reviews for customer service, coupled with a broadband speed guarantee. Trying to cancel the VM 'moving home' re-installation I'd booked, but thankfully not yet signed the contract for, was an interesting experience. 70 minutes I'll not get back.. but seemingly worth it to avoid the VM quagmire in ED! Thanks again.