ne96

Just wanted to record my bad experience with Craig at Brown's Pest Control. When we first reported the issue, he was very quick to book a time and come round. He appeared to know what he was doing, but I later discovered that the wrong types of baits had been placed out (for rats rather than mice), and that the blocking up of holes was also incredibly shoddy. This treatment proved ineffectual, and we were not able to contact Craig again despite having paid extra for him to supposedly guarantee a return visit - he started off by making excuses similar to the ones mentioned above, and ended up simply ignoring our phone calls / messages. We ended up having to give up on him and had to pay for another local pest controller.

I can't recommend Roger from Critter Solutions highly enough. He dealt with our mouse problem in our flat quickly and thoroughly over three visits and also provided us with a guarantee. After being let down by another local pest control firm, the professionalism and punctuality displayed by Roger was very refreshing to see, and I would not hesitate to recommend him to anyone else. [www.crittersolutions.co.uk]