Let's agree to differ. I prefer English English
Edit to say: the openibg post by Malumbu has " Staffer = employee (or longhand 'member of staff'). Nasty American term."
Someone does!
My ISP andrews and Arnold set mine up for me. I am renting an 020-3 from them to.
Which ISP are you with- hopefully they will have a well informed helpline (or not)