OutOfFocus
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The building works seem to have finished but a wooden door where lift is expected m
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This link is useful https://www.writetothem.com/ Put your postcode in and it gives your councillor, MP and London Assembly members
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I have had a number of unhelpful phone conversations; not quite rude enough to warrant a complaint. And may or may not be the same person. I would add rhere is a fine line between telling me what I don't want to hear ( no appointments with Dr X) and being rude. I don't always find it easy to make that distinction. In summary - I am pleased someone has a more specific topics to raise a complaint.