Computer Access Violation?

[first mate]

Hi, Can anyone help? I've just had a warning message saying that I've had an access violation- something to do with my computer inbuilt camera software- oh and my computer camera had turned itself on (been turned on? Eek)

Could any obliging computer-wise people explain what this means, how worried I should be and what best to do? I've got Norton 360, I've scanned and run registry cleanup where it found and deleted an invalid file of some type- but no evidence of trojans, malware, spyware etc..

If anyone can help please be aware I am a computer/techno eejit, so keep it very simple.

Many thanks

[jaybee82]

OK, well if it was a virus it seems odd that's its targeted your webcam...! Personally I'd go onto the computer manufacturers' website and download the current driver software for the camera and re-install (should be a case of sticking the model name/number in and away you go). If your computer isn't demonstrating any other strange behaviour it could just be that the Webcam driver has got corrupted. I could always take a look at it for a very reasonable fee if you get totally stuck...(07941) 404852.

Good luck!

James.

[first mate]

James,

thanks for that. I'll try doing what you say and take a note of your number. What freaked me a bit was that the camera had turned itself on. I barely use it.