No Virgin Media since Thursday morning

[colbol2010]

Mine gone off too, intermittently. Back again in last few minutes. Customer service say the fix time is 6th July, but it doesn't sound like they know what they are talking about.

[CassieBushell]

Virgin Media are uterly useless with their internet connection surrounding Dulwich (speaking here from Underhill Road) unfortunately though they appear to give the cheapest deal, if you can call ?28 per month just for internet connection a good deal. We would switch ASAP if a cheaper deal came out, NOT with Virgin.

[Tractorlad]

We switched to BT on Barry Road about 6 months ago. We got Virgin installed in 2012 and all went well for the first 18 months or so. From Jan 2014 however the problems with their broadband in the area began. Despite promises of fixes the service never improved. We now have BT Infinity which has worked flawlessly since installation.

I must say though that we do miss Tivo. BT Youview is a very poor relation. There is a lack of content and the functionality on the box isn't a patch on Tivo. Its a shame Virgin can't get their act together.

[singalto]

I went back to Sky last month after being with Virgin for a couple of years. My deal with Sky is free broadband and half price to for 18 months. Customer service is good too.

[Alan Medic]

Apart from the problem of a couple of weeks ago, I've found Virgin b'band to be good. Usually get over 50 loopins or whatever it's measured by.