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ed (41 North Cross Rd, SE22 9ET) is looking for a new manager


rigbydan

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After a number of years, Sarah, our brilliant manager at ed (41 North Cross Rd) will shortly be leaving us.


If you are you passionate about homewares and fashion with an enthusiasm for customer service, you might just be the perfect person to step in to Sarah's shoes as ed's new manager. Please find some more information on the opportunity below and on our website (www.rigbyandmac.com/careers).



Current Vacancy:


We are currently looking for an experienced store manager for our East Dulwich store, ed.




Job Title: Store Manager


Primary Location: ed, 41 North Cross Road, East Dulwich, London, SE22 9ET


Hours: 4 days per week (Mon ? Fri) plus every other weekend . The stores are open 9.30am ? 6pm Mon-Sat and 11am ? 5pm Sun


Salary: on application and depending on experience



Accountabilities:


Team Leadership

-Motivate and develop team members to their full potential

-Dealing with colleagues in a helpful, professional and respectful manner

-Ensuring all procedures in the shop are correctly followed

-Dealing with staff performance issues appropriately and in a timely manner and conducting performance reviews of all staff

-Providing direction to staff and ensure they are trained and working effectively

-Training all new staff thoroughly

-Interviewing sales staff candidates



Customer Service

-Ensuring excellent standards for customer service are met by all

-Dealing with any customer issues confidently, diplomatically and effectively as they arise

-Setting an example for others in high standard of personal presentation



Merchandising

-Ensuring the store is fully stocked and tidy

-Liaising with other stores and warehouse to proactively optimise stock distribution

-Visiting the warehouse to select stock

-Identifying best sellers and slow moving items

-Ensuring all areas of the store are clean, tidy, well merchandised including windows


Housekeeping

-Opening and locking up the store

-Accurately performing cash up and end-of-day procedures

-Ensuring the shop has adequate staff cover at all times

-Raising any maintenance issues required of the premises or equipment

-Ensuring all shop administration is promptly and comprehensively completed

-Attending any activation of the burglar alarm at the store


Please ask for an application form in one of our 3 stores or email your CV to [email protected].


We look forward to meeting you!

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