Bins not collected - apparently "too heavy"

[Rockets]

Our green bin has been sitting waiting to be emptied for 9 days and after much back and forth with the council (where they kept promising to empty it) I finally managed to ascertain that the bin crew decided the bin was "too heavy" to empty. The bizarre thing is they moved the bin from the front of our house, put in on the pavement for the lorry to pick it up and only then decided it was too heavy.

The lovely lady at the council I spoke to laughed and said that it was a new excuse by the bin team not to collect a bin - and that she had heard many.

Has anyone else had this?

Meanwhile the bin sits forlornly on the pavement awaiting a collection it's contents slowly rotting and attracting various scavengers, of the vermin type, and depositors, of the fly-tipping type. And we struggle to find somewhere to put our household waste...

[intexasatthe moment]

Very frustrating !

But please could you move it off the pavement and back on to your property ? Might cut down on depositors of fly tipping kind ? Green bins contanimated with non household/green type bin stuff are a bit of a no go I think for collection .

Why is it attracting vermin ? Is there food in there ?

[Medusa]

That's very annoying.

But what could be rotting in a green bin? All organic waste should be in a brown one, shouldn't it?

[TheArtfulDogger]

Things that can't go into the brown bin include nappies (which can rot and smell) and cat litter and doggy poo bags

Maybe we need a shite bin from the council for things like this .... Wouldn't like to be on that collection lol

[James Barber]

Hi rockets,

That is annoying.

How has this happened? They have one person who gets the wheelie bins lined up on the pavement and two different people to load the trucks lifter to empty it and put the bin back on the front path.

Clearly the first thought it was fine and one of the second lot thought it wasn't.

Is it actually heavier than usual?

If it isn't email and I'll escalate.

[Rockets]

Don't worry - we are aware of what goes in a green bin/brown bin/blue bin and do our bit! The large majority of our food waste goes down the sink - the rest in the brown bin.

Rotting and generally starting to stink a bit in the bin - cat litter. Vermin can also be attracted to things that smell of food that are not able to be recycled. And I can't vouch for the contents of the bags others left next to the bin!

Council told us to leave it on the pavement until it is collected - which they claimed they would be doing over the course of the last 10 days.

[Rockets]

James,

Many thanks - I will email you on this.

[JohnL]

This is where I begin to use bleach - loads of it. And there are many people like me.

And that's terrible for the environment (I think) - but you can't let things rot.

[intexasatthe moment]

Sorry but I think Southwarks advice to leave it on the pavement is misguided .What's the rationale behind it I wonder ?

It's attracting more rubbish and escalating the problem for no reason .They must have your location from your complaint so it's clearly not to aid identification .

[Rockets]

Big thanks to James Barber for escalating this within the council and getting some action: bin was finally cleared today.