Busses that terminate not at the destination originally specified

[Ridgley]

Hi All

I feel that I have to have a rant, today regarding buses148 and the 78 I am on a training course on Fridays in Notting Hill I get on 148 bus to Camberwell Green the last few months it keeps terminating at Lambeth North or Elephant & Castle without any explanation you ask the driver why you receive a grunt or shrugged shoulder or ? I duno mate? which just makes me even more angry.

As for the 78 this particular bus I get on from Shoreditch to Peckham Rye this bus to tends to terminate at Tesco?s or if there is another 78 a head the driver decides to terminate as well this is so frustrating and inconvenient for us passengers not to mention if you have swiped your Oyster card although I have a season ticket I am wondering does this keep happening to anyone else?

[dbboy]

If the bus terminates early, ask the driver for a transfer ticket, you should not have to swipe your oyster card to board the next bus.

[hibbs]

Yep, twice this week on the 63 Bus :-(

[RosieH]

Yeah, it's annoying as hell, but I'm pretty sure it's to regulate the service rather than piss people off.

That said, what makes me rage is when the bus I'm on terminates early, but lets the same number bus behind go in front of us, so we can't get on that one. It makes me want to picket Boris. I blame him entirely.

[Applespider]

On the P4, you'll quite often hear the radio tell the bus ahead to wait at next stop to pick up passengers from terminating bus. But it is annoying especially if you have list of bags or are pleasantly ensconced in a seat.

[Emerson Crane]

Years ago I was on a number 12 which terminated early, and protested to the conductor. I said "it says Oxford Circus on the front" to which this wag swiftly responded "it also shows Typhoo tea on the front but we ain't f**king going to India!!" Nice

[Jaws]

Emerson Crane Wrote:

-------------------------------------------------------

> Years ago I was on a number 12 which terminated

> early, and protested to the conductor. I said "it

> says Oxford Circus on the front" to which this wag

> swiftly responded "it also shows Typhoo tea on the

> front but we ain't f**king going to India!!" Nice

Hahahaha - this really made me laugh!!:))

[Ridgley]

Hi All

I wrote a letter to the bus operator this is there reply below

DO NOT DELETE.............................

{ticketno:[1328571]}

DO NOT DELETE.............................

Dear Sir/Madam,

Re: Curtailment of Route Buses 148 and 78

Thank you for your email dated 19 November where I was sorry to learn of the disruption you have experienced repeatedly to your journeys on routes 148 and 78, and for the unsatisfactory explanations you have had for this from the bus drivers. It clearly is of great inconvenience when you have to change all the time, and incurs extra costs on tickets as a result.

On the routes that you describe, there are currently severe delays expected, and would have been the same at the time that you took the journeys you mention. Route 148 was delayed due to junction improvement works until February 2011, and route 78 will be experiencing delays until the end of December due to Victorian water mains replacement works. When a bus is particularly delayed, route controllers can stop it short of its usual destination. This allows the delayed bus to turn around, and return to its usual timetable in the opposite direction. This also prevents severe delays from being passed from one journey to the next. We realise that this causes inconvenience for some passengers, and so expect operators to only take this action as a last resort. However it is taken to benefit the majority of passengers using the service. Drivers should ensure that any passenger who requests a transfer ticket (e.g. Oyster Pay as You Go users) receive one. I apologise for the fact that you were not issued with a transfer ticket on the occasion which you describe.

Thank you again for contacting us and I wish you more pleasant journeys with us in the future.

Yours sincerely,

Lucy Finchett-Maddock

Customer Services

[Huguenot]

Lucy Finchett-Maddock

Now there's a name.