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Call out query

jollymummy

By jollymummy
in Request a Tradesperson

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jollymummy

jollymummy

Posted
Posted

A bit of advice pls...


We rent our property out with a managing agent and they organised for a drain company to visit as the tenants noticed a strange smell. The company came out and charged a call out fee of ?120 but admitted they could not locate the issue and left. A second company was called who came out and rectified the problem. My question is, is it standard to make a call out charge and not actually fix anything?


Thanks all!

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