Jump to content

Jo Partridge West Dulwich / rip off


Sol

Recommended Posts

I think, strictly, that they don't do children's discounts at the weekends (as they did actually cut her hair). They probably don't do pensioner discounts either as Saturdays must be their day of peak demand - and they would want to use price to move demand to less busy times.


If they advertised discounts for children without indicating restrictions then they are at fault. But if you didn't yourself confirm this with them (assuming they weren't advertising discounts on Saturdays) then I'm not sure they can be blamed. Taking overheads, employers NI etc. into account your ?35 for 20 minutes probably equates to ?50-60 an hour for a qualified cutter and stylist - which isn't an unreasonable wage for a skilled person. If they are not salaried but are independent (self employed) - as sometimes happens in salons - then again not unreasonable.

Can you remember any signage in their shop? - if there wasn't any then they do appear to have been misleading - did you mention when you booked it was a child's haircut (my wife often makes appointments for my fully grown-up daughters, so it wouldn't necessarily be obvious, unless you stated it, that it was an appointment for a child).

I have not been there in years - left the day having been there for years and put up with "flexible" price structure hairdresser when I asked just for a French plait told me it would be ?30.00 on top of just paying for cut and colour..!!!


Now have another great hair dresser locally where you know exactly what you are paying for..

Dear Sol


We apologise for the misunderstanding on pricing for your daughters hair.We would like to make a goodwill gesture to you if would like to call this number 07570302658 and it will be dealt with.

we do try and tell people on booking, and it has always stated on our Price list that Kids, Teenies and Student prices are Monday-Thursday only.

I would like to say we always have encouraged "All the Family" to our salons but we cannot afford to discount services at the weekends.

We hope to hear from you soon!

Kind Regards, Jo Partridge

Dear Penquin68

Thank you for your post.

As you mention our overheads, especially our Business rates are a factor when taking these decisions.

Also if clients start to bring very young children into salons on a weekend when busy we do get complaints from other clients that they are paying to have a quiet time away from their own children!!Its very hard to please everybody!!

Having said that the young girl that came on Saturday wasn't a very young child!!

Kind regards, Jo Partridge

Dear Beansprout

I'm sorry you felt that way but plaits/hair up are always extra as they take more time.

Our price list has always been graded due to experience of Stylists as are most salons.

I believe our prices are competitive and we do run promotions throughout the year on varied services which give everybody a chance to have a bargain!! So to speak!!

We use the best products we possibly can in our salons but its becoming increasingly difficult with all the outgoings for small business now...

We hope to see you again,

Regards, Jo Partridge

Archived

This topic is now archived and is closed to further replies.

  • Latest Discussions

    • OOOOooooOOOooohhhHHHHHH 👜 👜 👜 
    • That's actually why the Sherlock Holmes stories were so popular. There was so little crime people found it exciting to imagine robberies and murders happening in London.
    • Yes, because of course there were no violent robberies in the olden days. Pretty much no crime happened at all I believe through the entire Victorian era.
    • Hi all, Im a Southwark council leaseholder and live downstairs in a ground floor flat, there is one flat above me, it's a house with individual front doors leading from the street into the shared pathway. My neighbour told me he has had a ring doorbell installed, no discussion as to how I would feel being on camera everytime I go in and out or in my front garden. I was told it's only for deliveries and doesn't record and only activates when pressed, however I don't know this and I feel really uncomfortable everytime I'm out in garden or on doorstep talking to people. Everytime I walk in/out, it lights up and in the eve it has a  infra red  light. Now I've read up that as he said its only for deliveries, he could set it so it only activates when pressed, however it activates with its motion sensor. Had he said to me about getting it installed, I could have had the opportunity to ask about it recording etc but nothing except it's being installed and when I arrived home it was there. I don't like being horrible to people however I feel I have not been considered in his decision and I feel very uncomfortable as, some times I have to stand on doorstep to get signal for my mobile and I really don't like the idea of being watched and listened to. Has anyone got any advice as I'm beginning to get angry as I've asked about it once and was told it only activates when pressed. I believe this is not true. I know southwark council say you need to ask permission to make sure the neighbours are OK with it, I don't really want to go down that road but I don't know how to approach the subject again. They also put a shed approx 3 foot from my back room window, these places are built so my window faces their rear garden and there upstairs window  faces mine. They said it's there temporarily, that was over a year ago and it does affect the light, plus I'm hoping to sell up soon and the view from window is mainly a dark brown shed. When I've mentioned this, I was told they have no where else to put it, whereas originally they said its only temporary, Also the floorboards above are bare and I get woke early morning and at night, the thudding is so bad my light shakes and window rattles, so I mentioned this and asked if they have rugs, I was told when they get the boards re sanded they will get rugs, I should have asked if they could get rugs and just take them up when boards being done, which I would have done had it been me living above someone, their attitude was I can just put up with it until they are ready. so they had the floor boards done, and the workmen was hammering screws, yes screws, in the floorboards, I spoke to workmen to ask how much longer and they said yes, are using screws to make less noise! I could hear the cordless screwdriver, not an issue but for every screw there were at least 8 whacks, the owners had gone out to avoid the noise  so I  spoke to workmen as the noise was unbearable, the sanding, not an issue at all, people need to get things done to their home and I'm fine that on occasions there will be temporary noise. now I have a nice crack on my bedroom ceiling, I mentioned this to owner but no response, he said there were alot of loose floorboards and it will be much better now, not so noisy, as though I don't know the difference between squeaking floor boards and thudding, and nothing was mentioned re the crack or that they now have rugs, which if it were me, I'd be trying to resolve the issue so we can get on with feeling happy in our homes. so I'm feeling it's a total lack of consideration. these places are old and Edwardian and I've lived here over 40 years, had 4 different neighbours and it's only now the noise of thudding is really bad and the people before had floorboards but nothing like this. As you can probably tell I'm really wound up and I don't want to end up exploding at them, I've always got on with neighbours and always said if there's a problem with my dog, pls let me know, always tell me, however I feel it's got to the point where I say something and I'm fobbed off. I know I should tell them but I'm angry, perhaps I should write them a letter. Any suggestions greatly appreciated and thank you for reading my rant. 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...