Opinions - nursery closed, do you pay still or catch up?

[bimum]

Hi Everyone,

I need your opinion/advise on how things work when the nursery(private) said that they are close.

My LO goes every Thursday and Friday full days and paying ?65/day. The nursery emailed me that

He will just attend until 1pm on Thursday (that's yesterday) and closed today due to weather

Condition. I understand that for the safety of the kids and staff. But what happens on the day that I have paid?

I feel that he should catch up on the day he will be losing. Also,this is not mentioned in the contract.

This cost me money as I am working and I still need to go to work regardless of the weather. And because of the nursery being closed, I need to hire a babysitter. I feel that there should be a compensation. As I said, just to catch on days I have paid. How does it work for mums has a similar situation? I have emailed the nursery about it but no answer.

[Saffron]

I've no personal experience of this dilemma, but would Southwark Family Information Service be able to advise? https://www.southwark.gov.uk/childcare-and-parenting/family-information-service

[bimum]

Hi Saffron

Thank you! I will phone them on Monday to get advise.