Missing Parcels From Dulwich delivery office

[addy]

Hi all,

Just wondering if anybody has had parcels misplaced recently from the Dulwich delivery office, in the space of two weeks we have had two parcels scanned as out for delivery but they never arrived and after many visits to the DO all we have been told is to call the customer care line. Anybody else with similar experiences?

[Jennys]

We have had a small parcel never arrive but I don?t know if it got as far as the delivery office.

[Rumbero]

I have a PayPal dispute ongoing following non-arrival of an item ordered a couple of months ago. No trace at Silvester Road sorting office (not sure how thorough their search was). Seller claims item was sent but seems flaky at best so can't be sure where fault lies. All very time-consuming and tedious though.

[singalto]

I wonder how many lost parcels they?ll find when they move to Peckham next month!

[Designerjooles]

I recently had a parcel scanned at my door (i wasn't in) red card left, and not scanned back into Sylvester Road depot for another week. Was told that the person was a part-time person and so they didn't know where it was until she came back to work a week later! I couldn't believe it! When it finally turned up - it had dead leaf matter all over it - so i have no idea where it spent a week :(