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Bill's Gutters - don't bother


sarah g

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We received a leaflet in through our door by "Bill's Gutters" - oh good, we thought - as we needed someone to come and fix a drainpipe.


I called to book them and waited in on Thursday morning. No one turned up and I received no phone call to say they weren't coming. When I finally managed to get hold of them he told me the guy who was coming had broken his ankle - I'm sorry for the guy if this was true, but a phone call to let me know he wouldn't be able to attend would have been nice.


I rearranged for this morning - I sent a text to check he was definitely coming, I received one back saying "be with you in 10 mins"......I'm still waiting 5 & 1/2 hours later!!! No phone call, no text, and not answering calls.


Why would they have gone to the bother and cost of printing leaflets and delivering them, when clearly they don't actually want any work?? I'm completely baffled?

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