GREECE Posted November 16, 2018 Share Posted November 16, 2018 Due to as always childish responses will close the post and continue with the people that know what they're talking aboutThank you admin, 101 and the EDF supporters that gave a fair sensible reply Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/ Share on other sites More sharing options...
IlonaM Posted November 16, 2018 Share Posted November 16, 2018 I'm not Admin, but please do not waste the non-urgent police line's time. This is a civil matter not a police matter, unless you believe that the item was stolen. Private buyers of second hand items have fewer rights as opposed to buying something from a retailer. THe CAB has a consumer helpline: https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/You can also look at this helpful guide (last updated in Sep 2018) - https://www.saga.co.uk/magazine/money/spending/consumer-rights/what-are-your-rights-when-buying-second-hand-goods Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294063 Share on other sites More sharing options...
GREECE Posted November 16, 2018 Author Share Posted November 16, 2018 I didn't send to you I wrote a post and headed it admin. Maybe there was a mix up sorry. Thank you for your adviceI have called them and I was given some lovely advice too as to what I can do. Thank you again Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294066 Share on other sites More sharing options...
Administrator Administrator Posted November 16, 2018 Administrator Share Posted November 16, 2018 HiIt's only Friday so maybe give the seller a couple of days but yes it is extreme to call 101 for a faulty item purchase. As IlonaM says CAB's helpline is most useful. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294255 Share on other sites More sharing options...
GREECE Posted November 16, 2018 Author Share Posted November 16, 2018 Thank youThey have replied and were quite rude101 actually gave some good kind legal advice, especially in the case that this has happened to other people. Part of their service does include fraudThank you again Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294311 Share on other sites More sharing options...
rendelharris Posted November 16, 2018 Share Posted November 16, 2018 101 is for crimes that do not require an emergency response. It's not for vendor/buyer disputes. IlonaM is quite right, don't waste police time on commercial issues, they've got rather more important stuff to deal with.ETA Actually find it unbelievable that - from the evidence of your other posts - you're trying to involve the police because you're unhappy with the quality of a dining table you've bought! Pack it in. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294319 Share on other sites More sharing options...
Jules-and-Boo Posted November 16, 2018 Share Posted November 16, 2018 You should know that you have a responsibility to inspect items before you hand over money. The seller said the chairs weren't in good repair and the table was scratched so you should have checked carefully first.I hope you told the police that the seller had actually pre-warned you but you ignored it Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294321 Share on other sites More sharing options...
rendelharris Posted November 16, 2018 Share Posted November 16, 2018 . Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294322 Share on other sites More sharing options...
GREECE Posted November 16, 2018 Author Share Posted November 16, 2018 Thank you Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294323 Share on other sites More sharing options...
GREECE Posted November 16, 2018 Author Share Posted November 16, 2018 Jules and booRendall HarrisActually I showed my texts and the sellers texts and they still said I have a caseSilly meandsilly policeI'm sure you know better Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294325 Share on other sites More sharing options...
rendelharris Posted November 16, 2018 Share Posted November 16, 2018 GREECE Wrote:-------------------------------------------------------> Thank youYou're welcome. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294326 Share on other sites More sharing options...
rendelharris Posted November 16, 2018 Share Posted November 16, 2018 GREECE Wrote:-------------------------------------------------------> Jules and boo> Rendall Harris> > Actually I showed my texts and the sellers texts> and they still said I have a case> Silly meandsilly police> I'm sure you know betterMad as a box of frogs. I know people who work in the police service, trust me they are not interested in your dining table. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294328 Share on other sites More sharing options...
GREECE Posted November 16, 2018 Author Share Posted November 16, 2018 Thank you admin Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294330 Share on other sites More sharing options...
Jules-and-Boo Posted November 17, 2018 Share Posted November 17, 2018 Greece, if you can demonstrate there were faults that were not highlighted and that with the recommended repairs that the goods were not fit for purpose, you may well have a case for the small claims court. I do feel your pain and do wish you well in resolving this. One would hope that there was an element of goodwill on behalf of regular and long term forum members. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294367 Share on other sites More sharing options...
rendelharris Posted November 17, 2018 Share Posted November 17, 2018 Still can't quite believe that someone went to buy a table and chairs, looked at them, bought them, took them home, then decided they weren't up to what they'd been told and called the police. Called the police. Sorry, that is utterly bonkers. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1294585 Share on other sites More sharing options...
Seabag Posted March 13, 2019 Share Posted March 13, 2019 rendelharris Wrote:-------------------------------------------------------> Still can't quite believe that someone went to buy> a table and chairs, looked at them, bought them,> took them home, then decided they weren't up to> what they'd been told and called the police.> Called the police. Sorry, that is utterly bonkers.Great thread ☝️😃 Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1323077 Share on other sites More sharing options...
Sue Posted March 13, 2019 Share Posted March 13, 2019 rendelharris Wrote:------------------------------------------------------- I know people who work in> the police service, trust me they are not> interested in your dining table.:)) :)) :))Just reading this thread again, that has really cheered me up after a shit few days :)) :)) :)) Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1323111 Share on other sites More sharing options...
malumbu Posted March 13, 2019 Share Posted March 13, 2019 Civil not criminal law. Google your problem and plenty of advice about how to proceed. Only ring 101 when I am desperate and they take yonks to answer so I wouldn't waste their time. Write a letter, letters are great in this situation and tend to get more of a response than texts and e-mails. Trading Standards probably wont have resources to help (or even respond) and will generally refer you to the CAB. Ultimately Small Claims Court. Not a police matter unless there is harassment, threats, physical harm. But thanks for the distraction from Brexit. Link to comment https://www.eastdulwichforum.co.uk/topic/209984-sold-a-faulty-item/#findComment-1323243 Share on other sites More sharing options...
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