Alan Medic Posted May 1, 2012 Share Posted May 1, 2012 I pay for three phones by d/d for relatively light users. A few months ago they offered some improvement in what was included in the package which meant upgrading to a different charge band but having a discount applied each month so that I don't actually pay any more.Guess what, they continually don't apply the discount and I am fed up spending my time trying to get through to them on the phone. I've resorted to emailing them. As of now, about 10 days later I haven't had a response.Can anyone recommend another company with a package of say 300 minutes and 300 texts? If I wasn't being overcharged by Virgin I'd probably be paying ?10 p.m. on average for each phone (one one them has internet access). Link to comment https://www.eastdulwichforum.co.uk/topic/23263-virgin-mobile-crap-service-or-what/ Share on other sites More sharing options...
Laddy Muck Posted May 1, 2012 Share Posted May 1, 2012 Hubby uses Tescos Mobile. He gets 500 minutes, 5000 texts and 500 MBs for ?10.00. He says there are cheaper contracts too for ?7.50 without data. They are also a "Which Best Buy"and provide a very good customer service.Edited to say: wasn't sure whether or not you wanted sim only (to which the above applies). But Tescos do other deals with/out phones. Take a look at their website. Link to comment https://www.eastdulwichforum.co.uk/topic/23263-virgin-mobile-crap-service-or-what/#findComment-541453 Share on other sites More sharing options...
Alan Medic Posted May 1, 2012 Author Share Posted May 1, 2012 Thanks Laddie. That looks like just what I need. Link to comment https://www.eastdulwichforum.co.uk/topic/23263-virgin-mobile-crap-service-or-what/#findComment-541606 Share on other sites More sharing options...
Laddy Muck Posted May 1, 2012 Share Posted May 1, 2012 You are welcome - Mr. Medic. Link to comment https://www.eastdulwichforum.co.uk/topic/23263-virgin-mobile-crap-service-or-what/#findComment-541613 Share on other sites More sharing options...
linzbee Posted May 1, 2012 Share Posted May 1, 2012 try giffgaff, cheap and they use the O2 network. Link to comment https://www.eastdulwichforum.co.uk/topic/23263-virgin-mobile-crap-service-or-what/#findComment-541622 Share on other sites More sharing options...
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