Virgin Media down again (25/6) ?

[apod]

I?m on Grove Vale. It always seem to be Grove vale, Copelstone, Ondine and the side roads.

[ed26]

> > Complaints on here always seem to be about

> Virgin!

> > I am genuinely bemused as to why people stay

> with them.

When it works, it's brilliant. We've got the 300Mbit package and didn't have a single drop-out, slow service or fault for a year. Worth every penny.

But.... VM are useless and arrogant at sorting problems. If you suspect there's a widespread problem, support will have you turning your modem on and off (even if you've just done it), forcing you to hang up and call back again when you've rebooted (another call queue). And if you think there's an on-site problem (our outside wall box connection worked loose once) they won't book an engineer because they claim there's a local network issue. A-holes.

It's the same with non-VM in my experience. Sky claim there's a BT line fault, BT claim it's all working fine, and so on. I haven't experienced the new non-VM fibre though.

Back on topic, it's been on and off here (Bellenden / Oxenford / Copelstone area) ever since the major outage a month or so ago. It's useful and reassuring to see when other locals are having problems, as I don't waste time trying to see if I've got an internal fault. Was off this morning 10am - 12pm ish, but back on at the moment.