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Hi.

I?ve just received a letter from a debt recovery agency, relating to a parking fine at Sainsbury?s dog kennel hill.

We overstayed the permitted tiMe. This was because it took i we 2 hrs just to get into the supermarket.

The debt recovery company just want money. Horizon parking have no customer lines, Sainsbury?s has no phone lines open.

So, how do I resolve this?!

Any ideas??

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https://www.eastdulwichforum.co.uk/topic/255853-pcn-sainsburys-dkh/
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A Parking Charge Notice ? the one issued by private companies - is not backed up by law. Instead, it is an invoice that has been issued for what it alleges is a breach of contract. If the car park operator wants to force you to pay, they will need to take you to the civil court, which is costly and time-consuming


See more here:


https://www.mirror.co.uk/money/martin-lewis-debunks-private-parking-20908858

TJ Wrote:

-------------------------------------------------------

> Hi.

> I?ve just received a letter from a debt recovery

> agency, relating to a parking fine at Sainsbury?s

> dog kennel hill.

> We overstayed the permitted tiMe. This was because

> it took i we 2 hrs just to get into the

> supermarket.

> The debt recovery company just want money. Horizon

> parking have no customer lines, Sainsbury?s has no

> phone lines open.

> So, how do I resolve this?!

> Any ideas??


done that twice and it's best to complain to Sainsburys not the Car Parking people (Horizon) - email them or ring them - say you were not shopping anywhere other than sainsburys. if no phones include horizon and the CEO of sainsburys in an email also as this makes it easier - they responded to me very quickly:)


If you shopped in Sainsburys they'll probably let you off - say probably as it might have changed with Covid19.

Sally Eva Wrote:

-------------------------------------------------------

> A Parking Charge Notice ? the one issued by

> private companies - is not backed up by law.

> Instead, it is an invoice that has been issued for

> what it alleges is a breach of contract. If the

> car park operator wants to force you to pay, they

> will need to take you to the civil court, which is

> costly and time-consuming

>

> See more here:

>

> https://www.mirror.co.uk/money/martin-lewis-debunk

> s-private-parking-20908858


If your appeal doesn't work, tweet @sainsburys; I did this to Lidl once, after an iffy ticket at Surrey Quays, and they quashed it.

Do a search on Martin Lewis money website because there's a lot of information on there on the legal side and specimen letters you can use to to challenge it. the same thing happened to me in a different supermarket and I offered them ?1 for my overstay and that was the end of the matter

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