Dulwich Tandoori - eat out to help out or not

[Michael Palaeologus]

We were in Dulwich Tandoori last week and the waiter asked us if we would like to book a table for the last day of eat out to help out - 31/8. Seemed like a good idea, so we booked.

Just had a phone call from the restaurant to say that they were not offering the deal on Monday. No real reason other than 'management decision'.

Like many people, I have been a supporter and regular customer of Dulwich Tandoori and so am a little surprised at their decision, especially at such short notice. Not their usual level of customer service.

If you have a restaurant booking tomorrow and are expecting to use the eat out to help out deal, it might be worth checking with your restaurant.

[Sue]

Could it be because it's a bank holiday and they don't need to offer the discount to entice people to eat there?

Though as they get the money back anyway, that would seem a bit odd.

[ken78]

Michael Palaeologus Wrote:

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> We were in Dulwich Tandoori last week and the

> waiter asked us if we would like to book a table

> for the last day of eat out to help out - 31/8.

> Seemed like a good idea, so we booked.

>

> Just had a phone call from the restaurant to say

> that they were not offering the deal on Monday. No

> real reason other than 'management decision'.

>

> Like many people, I have been a supporter and

> regular customer of Dulwich Tandoori and so am a

> little surprised at their decision, especially at

> such short notice. Not their usual level of

> customer service.

>

> If you have a restaurant booking tomorrow and are

> expecting to use the eat out to help out deal, it

> might be worth checking with your restaurant.

easy don't use them again

[JohnL]

Just found these rules - nothing about how they enforce this "expected to"

"When you should offer the discount

When you register for the scheme, it is expected that you will offer it during the whole of your opening hours on all the eligible days that you are open and on all qualifying sales of food or drink."

https://www.gov.uk/government/publications/get-more-information-about-the-eat-out-to-help-out-scheme/get-more-information-about-the-eat-out-to-help-out-scheme

[KalamityKel]

Could be a technicality... If it's only meant to be offered on Monday, Tuesday and Wednesday today is a BH so like a Sunday... Just a thought *shrugs

[ken78]

today is monday and if the offers is on a monday then it should stand, it should say not inc BH it's not hard to do this if it's your livelihood.

[KalamityKel]

ken78 Wrote:

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> today is monday and if the offers is on a monday

> then it should stand, it should say not inc BH

> it's not hard to do this if it's your livelihood.

To be honest I think the whole scheme is rubbish. People claim they want to support establishments but always want a deal at the cost of someone else *shrugs again

[JohnL]

KalamityKel Wrote:

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> ken78 Wrote:

> --------------------------------------------------

> -----

> > today is monday and if the offers is on a

> monday

> > then it should stand, it should say not inc BH

> > it's not hard to do this if it's your

> livelihood.

>

> To be honest I think the whole scheme is rubbish.

> People claim they want to support establishments

> but always want a deal at the cost of someone else

> *shrugs again

I certainly wouldn't queue up for half price - may as well eat in. if you eat out you want to be special - or at least not have the hassle of queuing :)

[sue k]

we ate there last night, they still honoured the Meal Deal..best curry as ever and lovely owner and staff