Forum emails not being sent - are they now working for you?

[Administrator]

UPDATE: If you are now receiving emails from the forum but you haven't been for the last week or so, please please me know (post a message below)

Thank you

Hi

We're aware that there's an ongoing problem with a lot of emails not going out from the forum e.g. "You have a new Private Message", registration emails, Spam reports etc.

We're really sorry about this and it is frustrating. We've been trying various remedies but they're simply not working. We're going to try changing mail servers, it may break all emails temporarily, it may fix the issue but we have to try. Please bear with us.

If you're technical and want to help please drop me a line at [email protected]. We think the problem is sending postfix emails via a mail server that now requires TLS v1.3. We do use Plesk on Apache/Linux.

[slarti b]

Yes, started working this morning.

[womanofdulwich]

But I also got an alert that someone had posted on a thread I had commented on.🤔

[beigemartin]

I tried emailing you yesterday and just got the bounceback saying

"The response from the remote server was: 454 4.7.0 TLS not available due to local problem"

Going to try again from a different address.

[kiera]

Yes,thank you. I had not been getting notifications from you, but they are now coming through.

[Administrator]

Thank you for your feedback, it's all helping.

And thank you beigemartin, that's definately something for us to get our teeth into.