Virgin price hike / other providers

[The Nappy Lady]

Hi has anyone else had the email re the Virgin Internet & TV price increase?

Ours is going up by over ?4 a month from February - seems a bit hefty.

So I am looking to change provider - any suggestions?

Cheers.

[Medusa]

No, but I'm watching this thread with interest, as I've been with Virgin since April and I find their internet service pretty erratic and slow. I've already been through a bitter divorce from TalkTalk who failed to win my love.

[Applespider]

Give them a call. My Mum got a letter to say it was going up ?8. Phoned to complain, got a few extra services on phone and a new wireless router and saved ?3 off her previous bill.

[dbboy]

Yes, give them a call and don't take no for an answer. I had this with my broadband with Virgin Media. Having phoned up and "discussed" it with them in detail, the original price was eventiually held for twelve months.

Nothing ventured, nothing gained. Good luck.

[The Nappy Lady]

Thanks - I thought this might be the case, it's just the thought of the endless "please hold and listen to crap music" that I will need to endure.

Worth it though in these tough times!

[red devil]

If you do speak to them, you should also mention any loss of service you've experienced...I've had money back for my broadband going down.

[bloonoo]

we were paying a ridiculous amount for our TV, phone and broadband package when we really only used the broadband, so phoned them up and changed from a ?41 package to a ?17.50 internet only one!!! however we have only had this package for a month when we get the letter saying it's going up in Feb....i hate virgin media!!!

[Dopamine1979]

Poor Virgin. It's not their fault. Celebrity and olympic athlete endorsements ain't cheap you know.