The Nappy Lady Posted December 10, 2012 Share Posted December 10, 2012 Hi has anyone else had the email re the Virgin Internet & TV price increase?Ours is going up by over ?4 a month from February - seems a bit hefty.So I am looking to change provider - any suggestions?Cheers. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/ Share on other sites More sharing options...
Medusa Posted December 10, 2012 Share Posted December 10, 2012 No, but I'm watching this thread with interest, as I've been with Virgin since April and I find their internet service pretty erratic and slow. I've already been through a bitter divorce from TalkTalk who failed to win my love. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599293 Share on other sites More sharing options...
Applespider Posted December 10, 2012 Share Posted December 10, 2012 Give them a call. My Mum got a letter to say it was going up ?8. Phoned to complain, got a few extra services on phone and a new wireless router and saved ?3 off her previous bill. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599329 Share on other sites More sharing options...
dbboy Posted December 10, 2012 Share Posted December 10, 2012 Yes, give them a call and don't take no for an answer. I had this with my broadband with Virgin Media. Having phoned up and "discussed" it with them in detail, the original price was eventiually held for twelve months. Nothing ventured, nothing gained. Good luck. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599352 Share on other sites More sharing options...
The Nappy Lady Posted December 10, 2012 Author Share Posted December 10, 2012 Thanks - I thought this might be the case, it's just the thought of the endless "please hold and listen to crap music" that I will need to endure.Worth it though in these tough times! Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599418 Share on other sites More sharing options...
red devil Posted December 11, 2012 Share Posted December 11, 2012 If you do speak to them, you should also mention any loss of service you've experienced...I've had money back for my broadband going down. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599431 Share on other sites More sharing options...
bloonoo Posted December 11, 2012 Share Posted December 11, 2012 we were paying a ridiculous amount for our TV, phone and broadband package when we really only used the broadband, so phoned them up and changed from a ?41 package to a ?17.50 internet only one!!! however we have only had this package for a month when we get the letter saying it's going up in Feb....i hate virgin media!!! Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599552 Share on other sites More sharing options...
Dopamine1979 Posted December 11, 2012 Share Posted December 11, 2012 Poor Virgin. It's not their fault. Celebrity and olympic athlete endorsements ain't cheap you know. Link to comment https://www.eastdulwichforum.co.uk/topic/27255-virgin-price-hike-other-providers/#findComment-599599 Share on other sites More sharing options...
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