Jump to content

*Heritage Restaurant - Rosendale Road West Dulwich*

DayashankarSharma

By DayashankarSharma
in The Lounge

 Share

Recommended Posts

Sue

Sue

Posted
Posted

We went to order from the website and there was a message saying you were "closed today", and also the website says that your delivery hours are the same as the restaurant opening hours?


Very disappointed as we were looking forward to trying your food.


Are you not open for deliveries on a Saturday night???

TheCat

TheCat

Posted
Posted

Sue Wrote:

-------------------------------------------------------

> We went to order from the website and there was a

> message saying you were "closed today", and also

> the website says that your delivery hours are the

> same as the restaurant opening hours?

>

> Very disappointed as we were looking forward to

> trying your food.

>

> Are you not open for deliveries on a Saturday

> night???


We got a delivery from there tonight. Food was very good.


That said, when first ordered online at about 6pm, the order got rejected by their on-line system. I then phoned them and they basically said that they were so busy and wouldn't be able to deliver until around 8:30pm, which is why the online orders were being rejected becuase of the unusually long wait. The young woman who answered the phone was very apologetic, and said they were trying to individual phone everyone back who had an online order rejected, and explain the situation. In anycase, after we said to her that 8:30pm was fine for a delivery time, the food showed up bang on time, and was delicious. I'm going to guess that by the time it got to after 7pm (when you might have ordered sue?) they closed the restaurant to online orders as they weren't going to be getting to people until quite late.

Sue

Sue

Posted
Posted

Thanks TheCat, that's annoying!


We did have a very good Indian meal from elsewhere, and had a long wait for that as well. We would have happily waited! I can't remember what time we went onto their website, but somewhere between 6 and 7pm.


I don't know why they would have a message saying they were "closed today", that's quite misleading I think, it would have been better to explain the situation?


Not to worry, we will try again next weekend!

DayashankarSharma

DayashankarSharma

Posted
  • Author
Posted

Dear Sue


I?m so sorry about the inconvenience you faced on Saturday night, please do mention this next time you attempt to place an order, I?m sure one of our friendly members of staff can provide a little extra especially to accommodate for your mishap. Rest assured, we have investigated the problem as you were not the only one to encounter this problem.


Kind regards, Hertiage team.

DayashankarSharma

DayashankarSharma

Posted
  • Author
Posted

Hi thecat,


Thank you for your positive feedback, we are thrilled to gain your seal of approval on the food. Please spread the word and we look forward to seeing you in house once the restaurant restrictions are (finally) lifted once and for all.


Kind regards, Heritage team.

DayashankarSharma

DayashankarSharma

Posted
  • Author
Posted

Hi Sheff,


Thank you for your positive feedback. Indeed, the lamb chops is very highly thought of by our own staff, so it?s little surprise you enjoyed them! Thank you for using us and do spread the word.


Kind regards, Heritage team.

  • 3 weeks later...
Frankito

Frankito

Posted
Posted
Yum yum.. just finished a takeaway from here this evening and without a doubt the tastiest meal I?ve had this year, other than my own creations of course.. Restaurant quality in terms of taste and freshness; not the cheapest meal but worth it.
heartblock

heartblock

Posted
Posted
Yum 😋 delicious... I don?t mind the price as it?s Dishoom quality...maybe better, loved the Dal Makhani and the Tarka Dal, I make both at home, but sooooooooo good to have someone else cook for me. Great spicing. 😋😋😋🌶
DayashankarSharma

DayashankarSharma

Posted
  • Author
Posted

Hi Heartblock,


Thank you for your positive feedback - we?ve had an overwhelmingly fantastic response since we opened and we are so thrilled that we?re keeping our guests satisfied in a difficult time we are facing. Can I request if you could kindly transfer this feedback to our google page, it would help us immensely and we would be ever so grateful.


Warm regards, Heritage team.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • ianr
      Poundland East Dulwich soon to be replaced by Tesco Express

      By ianr · Posted

      Alternatively, here's the whole caboodle. Reference    25/AP/1351 Application Received    Wed 07 May 2025 Application Validated    Wed 14 May 2025 Address    29 - 35 Lordship Lane London Southwark SE22 8EW Proposal    Installation of a new ATM with associated security camera and light. Status    Granted Decision    Minor - GRANTED Decision Issued Date    Fri 13 Jun 2025 Reference    25/AP/1352 Application Received    Wed 07 May 2025 Application Validated    Wed 14 May 2025 Address    29 - 35 Lordship Lane London Southwark SE22 8EW Proposal    Installation of a new louvre. Status    Granted Decision    Minor - GRANTED Decision Issued Date    Fri 13 Jun 2025 Reference   25/AP/1353 Display of 1 no. new non-illuminated box fascia with vinyl lettering, 1 no. new box fascia with internally illuminated acrylic lettering, 2 no. new non-illuminated box fascia, 2 no. new internally illuminated projecting signs and 1 no. new vinyl to be applied around ATM. 29 - 35 Lordship Lane London Southwark SE22 8EW Advertisement Consent-GRANTED  Decided Mon 07 Jul 2025 The only Lordship Lane item I could find as granted in w/b 13 October was to do with replacement of Dulwich Library's heating system by an air heat pump. 
    • malumbu
      Oh Rachel....

      By malumbu · Posted

      Oh give it a break.  We have an MP who makes racist comments, yet our media (and what seems like this Forum) that generally hate Labour (and loved Johnson) are just out looking for the dirt. It's a move on, nothing to see here.  Particularly if she used a letting agency.
    • Mattia_Sanlorenzo
      Gas Safe Engineer Rob Mills

      By Mattia_Sanlorenzo · Posted

      Hi all, I highly recommend Rob Mills Gas Safe boiler engineer, helpful and knowledgeable. contact number 07952584171    
    • ianr
      Poundland East Dulwich soon to be replaced by Tesco Express

      By ianr · Posted

      I don't think a single all-inclusive URL is easily doable.  When you enter a search the system presents the result without any of one's search parameters added to the URL.  So I suggest you go to https://planning.southwark.gov.uk/online-applications/search.do?action=advanced where you just need to enter the address -- use SE22 8EW -- and the  Date Received start date.  I used 1/1/2025.  The three Tesco applications, all minor things, were all made in May.  The Simple search that I'd done previously had no time limit, and didn't include anything else that might have been from Tesco in the last two years. Incidentally, when I searched on the address 29-35 Lordship Lane it did not pick up the Tesco applications, which were held as 29 - 35 Lordship Lane Grrr!  

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...