Jump to content

Recommended Posts

We are currently on Virgin and have had serious problems for a number of months. Which is very frustrating considering we are paying just short of ?50 / month! Can anyone recommend an alternative provider? We need high speed (60-100 mb/s) due to multiple users working from home all day...


Advice very much appreciated!


Fran

We?ve gone with Andrews and Arnold (https://www.aa.net.uk/). Because of their low contention and no traffic shaping etc I?ve found that in practice the performance on a 70Mbit line with two adults and a kid at home working I s indistinguishable from the 300Mbit Virgin line we had (which we never never maxed). Their offer is more aimed at the techie/home office crowd, but that?s what we all are these days! Responsive UK based support from actual people is a bonus too.
I've used Sky for ten years on the lower end of Friern Road. Not had a problem of note in that time (there has been the occasional drop out but usually resolved quickly) My wife and I both work from home and my daughter is online for school and (touch wood) we haven't had an issue. If you are looking for a bundle (phone, TV etc) it might be worth checking for a deal.

I have exactly same issue as original post and was about to ask same - virgin is shocking and has put price up.

Moneysavingexpert.com search tool (based by post code) is really useful and I think I am going to change to plusnet


Virgin can be less straightforward to leave as they use their own line, you need to notify them yourself it seems rather than the switching team of your new provider.


Good luck :-)

Virgin is a nightmare to leave - make sure you get them to send you a box to return all the eqipment or you wil be charged and email confirmation of termination. Yes, you need to notify them yourself. The only good point is in view of current situation, giving you a month to return their equipment which from memory you leave at a courier collection point of which there are several in ED.


I have been with Plusnet and have had no problems.


Never got the speed that Virgin promised.

Thanks for info.. have been on hold or passed from pillar to post (online chat) with customer services since midday. I'll be sure to ask for the box to return equip when I finally get to the right person. They are awful to deal with.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • Why is the name a big of a red flag? Blighty is a common name for the UK whatever people might think.
    • The only election which counts is the General Election.  There is still strong resentment for fourteen year's of Conservative rule. They squeezed the working class's way to hard, then they squeezed the middle class, but somehow the upper class never got touched, funny that.   There is also new resentment for Labour because of the utter balls up they've made of things since coming to power nine months ago. The majority of the population (or at least those with an ounce of common sense) want these clowns out of office ASAP because they see the damage they are doing to UK plc. They squeezed the pensioners, then the farmers and then business. They made and broke promise after promise, or just didn't tell the truth or say what they where going to do, otherwise known as merely lying to get elected. Inflation may be falling but the cost of things in the shops and utility bills keep on rising, the direct opposite of what they promised. They will never be trusted once they are ousted from power in about four and a half years time.   Everything they do and touch causes further harm, led by three stooges, Rayner, Reeves and balls'less Starmer, who couldn't fight his way out of a paper bag. He still thinks he's a solicitor at the DPP. Rather than spending week upon week getting involved in international politics he needs to be sorting out the UK's issues, sadly he's not up to the job and nor are his Cabinet.  Society needs a mix of people with different skills to prosper, not more and more graduates who can't get jobs in what they studied in.   Reform is the current anti establishment party, which will hopefully wither away back to where it came from.  The Liberals and Greens, well what can you say apart from using them as another alternative vote of dissatisfaction, but neither will come to power.  The country seriously needs stability and a Government that stands up for and represents it's people, not what MP's want but what the constituencies want and need.  Government needs to become far more open and transparent, it needs to be seen to be doing its job, doing what MP's are elected to do,  working for the people in the constituencies, getting back to basic principles and rebuilding the trust which has been lost by successive party's immaterial of them being, red, blue, light blue, yellow, green or some other colour.     
    • That’s very insulting! You are basically calling 17 million people that voted to leave the EU ‘thick’.        Brexit happened Sue.  Boring graphs!  Calling Nigel Farage a plastic patriot is also very insulting seeing as he and the Reform Party have had a landslide victory all over England.
    • These charity collectors are often classed as chuggers.  It can be scandalous that the charity/admin may keep a huge percentage of your donations and a tiny percentage is  actually given to the charity.   I can not speak for individual collectors - but it common practice.  
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...