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I have checked on Southwark's website, and it's said that the subscriptions for 20/21 closed in February. That must be last February as it includes 2020, but I can't see how to subscribe for this year. Am I missing an important link or process for this? Any input would be great, then it might save me trying to get through to them!

The subscription year runs from April to end of March. That webpage continues


?Subscriptions for 2021/2022 will open in February, and we'll notify households eligible for this service by delivering a leaflet. For existing subscribers we'll send an email reminder, if you've provided us with an email address.?


They?re probably running a little behind, all things considered. Suggest you just sit tight for the time being.

Alec1 Wrote:

-------------------------------------------------------

> I have checked on Southwark's website, and it's

> said that the subscriptions for 20/21 closed in

> February. That must be last February as it

> includes 2020, but I can't see how to subscribe

> for this year. Am I missing an important link or

> process for this? Any input would be great, then

> it might save me trying to get through to them!


No the message meant that they were not taking new subscriptions from February 2021 as all subscriptions run from 1st of April to 31st March. They do not take part of year payment so if you'd applied in February you'd only get 2 months before having to pay again.

They are begining to send out emails to existing subscribers to renew & soon new subscribers will be able to apply online for the April-March 2021/2022 year.

And you can order a set of Garden Waste bags to tide you through the period before you can subscribe for next year. We only have a small terrace so use this service all year and it works pretty seamlessly.


https://www.southwark.gov.uk/bins-and-recycling/garden-waste-collection-subscriptions?chapter=2

elloriac Wrote:

-------------------------------------------------------

> We tried to buy some compost at the recycling

> centre and the men talked us out of it!

>



Yes, when I enquired about the price the guys there said I'd be much better off buying compost elsewhere :))


Which when I heard the price I completely agreed with (grammar).

Got a leaflet through the door from Southwark this week and renewed online for ?40. Bin days are one of the highlights of the week at the moment - like Grayson Perry says in the new Radio Times, ? bin days are great, if you time it right you can have some social interaction? !
  • 2 weeks later...

Still waiting for my Garden Waste Bin Sticker.


Have paid my Subscription ?40.00 as of 4th March 2021

I got a Payment Authentication Receipt email.


Got through to Southwark Council last week and was told it can take up to 10 Days

so I have waited until today .. 13 days


Got back through to Southwark Council.


Guy took all the details but could not confirm if my sticker had been

sent out and told me to give it more time.


Asked to speak to a Manager. Not available as guy was talking to was working from home.


Anybody else having problems...?


Foxy

No sticker yet - but also not having issues getting the bin taken - so perhaps there is a grace period where if you have last year's sticker on they know that the new ones are being sent out?


Is your only problem not having the sticker, or is your brown bin not being collected?

Although I have not yet received my sticker (requested on-line as soon as they went live with emails and a letter drop) I have received a replacement brown bin as also ordered (my current one was split and is held together only with tape following an over-enthusiastic bin lorry mechanism incident).


So I think we should be receiving stickers in due course. Also my card account has been charged.

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