se22cat Posted March 8, 2021 Share Posted March 8, 2021 Power was out for about 30 minutes,Here are the updates from EDF in case you are unable to get through on the phone to themAs of 23:34 here is a summary of the issue - We became aware of the fault at 23:00. The cause is a fault with an underground cable in the London SE22 area, our engineers were dispatched to site at 23:07. The current status of the issue is that we've assigned engineers to locate and fix the issue; they are now on their way, the estimated timeframe to have power back on is 01:30 to 02:30. We'll be in touch when we have more information.Update at 23:44 - We've remotely diverted electricity around the faulty part of the network, restoring power to 545 properties. This leaves 349 properties affected by the underground network fault. We'll keep sending text updates to everyone until all the power to your area is on. If you want to stop receiving texts, please just send CANCEL to 80876 (standard text fees apply). Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/ Share on other sites More sharing options...
DulwichFox Posted March 8, 2021 Share Posted March 8, 2021 Ulvercroft Rd Back on.. Foxy Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1495753 Share on other sites More sharing options...
Sue Posted March 9, 2021 Share Posted March 9, 2021 DulwichFox Wrote:-------------------------------------------------------> Ulvercroft Rd Back on.. > > FoxyWe've all been following it on the road WhatsApp group 🙂 Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1495754 Share on other sites More sharing options...
se22cat Posted March 9, 2021 Author Share Posted March 9, 2021 Update received just now at 00.19Update at 00:17 - We believe our engineers have been able to restore power to all 1718 customers in the London SE22 area, by diverting power around the underground network fault. Due to the nature of this issue, if your power isn't back on we'll need to hear from you. To report this, or to talk to us about anything else, call us on 08003163105 which is free from landlines and mobiles. We understand how difficult a power cut can be, so we're sorry for any disruption or worry this caused you. Being without power during the current pandemic can be especially difficult, but please rest assured that as key workers, our staff will continue to work around the clock to keep the lights on. If you have any concerns or questions, give us a call any time. Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1495758 Share on other sites More sharing options...
Lynne Posted March 9, 2021 Share Posted March 9, 2021 It set the door bell off twice, which was very worrying that time of night Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1495787 Share on other sites More sharing options...
Sue Posted March 10, 2021 Share Posted March 10, 2021 I was called by the energy people this morning to check that everything was now ok.Apparently there was an explosion at the substation adjacent to 25 Lacon Road.Firefighters came very quickly and contained things, and there was no fire.Some people didn't get their power back till 3am, so Ulverscroft Road was relatively lucky!For future reference (let's hope not needed) the emergency number is 105. Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1496074 Share on other sites More sharing options...
DulwichFox Posted March 10, 2021 Share Posted March 10, 2021 What Sue said.. I got a call too. But had to cut the lady off as I had a DPD Delivery arrive as she was speaking to me. Good to get feedback from Power company and be informed.. Also got constant updates during outage. Well done.. DulwichFox Link to comment https://www.eastdulwichforum.co.uk/topic/279047-power-outage-around-the-north-cross-road-area/#findComment-1496092 Share on other sites More sharing options...
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