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My Mouse pointer has gone from my PC.


'Mice and other pointing devices ' is missing from 'Device Manager'


I have tried using 'Scan for 'Hardware Changes' in Device Manager (youtube tutorial)

this should show 'mice and other pointing devices' and reinstall it but does not show in list.


I am stumped.. any ideas as to how I can fix this problem


HELP


Foxy

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morning DF


I googled Missing Mouse Pointer and found this

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/how-to-fix-cursor-disappeared-in-windows-10/342eb3df-c60f-44c1-b038-f14bf5c15e19#:~:text=Depending%20on%20your%20keyboard%20and,%2B%20F9%2F%20Fn%20%2B%20F11.


It may be useful, I don't know what system you have, but there is lots of infor online.



someone may be able to provide tailored support to you - I hope you get this fixed.



Jules

Long time ago (when I did this) devices used to be found in device manager as "unknown device" or a device that is not working.


Maybe upgrading the device driver or removing and re-scanning anything like that would help.


Just checked mine and there's also "view"->"show hidden devices" - might show up something ?

assume it's a wired USB mouse Foxy?


have you tried a different USB port and restarting? Any chance of using same mouse on a different pc?


I'm happy to send you a new mouse if you need one as I have a few spare - am sure someone more local will jump in before tho

It's the mouse from my Touch Pad. not an actual separate mouse.


I have made a BIG mistake.. Following online instruction..


I disabled '12c HID' device. BUT I cannot Enable it because my Touch pad now is not working

and I do not have a Mouse.


I have tried calling Netquest but not answering


I am now using a 15 year old Windows XP machine with no email


Foxy

*** SORTED ***


I contacted a guy from Solid Rock IT UK Name Mark


Very Nice guy.. His workshop is currently closed but does Call outs..


Told him my problems and booked me in for a call out today.


I asked him about Starting in Safe Mode on Windows 10

He said . Power Down.. Hold Shift Key and power up...


I tried this and.... Everything came back up as normal .. with Cursor..

Was able to then Enable '12c HID' in device manager..


All fixed.


I Strongly recommend Mark


Solid Rock IT UK

38 Grove Vale

07951 878 703


Foxy

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