Jump to content

Recommended Posts

AOL was having problems on and off all day yesterday.


At one point they had a notice in red on their online help page to that effect (not much help if you couldn't get online to see it!)


There was also a recorded message on their phone helpline basically saying "Don't bother waiting twenty five minutes to speak to one of our advisers, they won't be able to help you connect."



I hadn't realised it was just in this area though :(


Must say, I've always been reasonably happy with AOL in the past, but in the last few months I do seem to have had quite a few problems.


Difficulties with my e-address book have been the worst (addresses which I had deleted have been randomly restored by AOL, for example, which is a pain when they are in a big mailing group which is not easy to check).


AOL originally said this was due to a server problem which they couldn't say when would be fixed (grammar) and they gave me the great sum of ?5 compensation for the hours I had spent trying to make sure the names in each group were actually correct :-S


Now they say I can't edit the group, but have to delete it all and start again. WOT ?!?!?!


Anyone know anything about the best way to set up a mass emailing group if AOL can't handle one?


It is possible to use another ISP but still keep your AOL email address. Sadly I can't do this as I am locked into a contract (seduced by the free laptop offer - only to find firstly that I had to buy more RAM as the 1gb provided is not really enough if you have Windows Vista, and secondly that the phone provider I also had to move to is far from being, as I was assured, "cheaper than BT").


Oh well, the perils of modern technology, eh :)

A - Always

O - Off

L - Line


Thats one of the reasons I gave up on them, that and the lagg, but i have to be honest I really do miss the Pub Quiz chatrooms they used to have, not sure if they still do it and actually forked out about 10-12 for the downloaded package to become a quizmaster which was fun at the time as you could create your own naughty quizzes!

On the AOL chatrooms, (don't know if they still do them) there was one called the pub quiz 'room' or something like that, its been that long since I've been with them. The lagg refers to the delay in how long it would take for things to update or come onto screen if you sent a message or replied to someone's question, particularly bad when trying to get an answer in really quick on a quiz as you were scored on not only the correct answer, but the first ten people to get the correct answers were awarded points and at the end of the round you would have a winner. Was really fun now to think of it, mmmmm might have a peep now if they've managed to sort out all their probs and updated everything.

got to say - find virgin excellent.

only went tits up once for 30mins when it was still NTL - use it 10-12 hrs a day for home business & personal with no problems.

their customer services seem to have improved too and even are polite and in the uk so you dont have to yell your password at them 4 times and then enter polite 'banter' about the lovely weather (as rain lashes against the window).

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I see a gap in the market and a stall in North Cross Road...
    • The lack of affordable housing is down to Thatcher's promoting sale of council properties. When I was working, I had to deal with many families/older folk/ disabled folk in inferior housing. The worst ones were ex council properties purchased by their tenants  with a very high discount who then sold on for a profit. The new owners frequently rented out at exorbitant prices and failed to maintain the properties. I remember a gentleman who needed to be visited by a district nurse daily becoming very upset as he rented a room in an ex council flat and shared kitchen and bathroom with 6 other people  (it was a 3 bed flat) the landlord did not allow visitors to the flat and this gut was frightened he would be evicted if the nurse visited daily. Unfortunately, the guy was re admitted to hospital and ended up in a care home as he could not receive medical help at home.   Private developers  are not keen on providing a larger percentage of 'social housing' as it dents their profits. Also a social rent is still around £200 plus a week
    • Hello, I was wondering if others have had experience of roof repairs and guarantees. A while back, we had a water leak come through in our top floor room.  A roofer came and went out on the roof to take a look - they said it was to do with a leak near the chimney.   They did some rendering around the chimney and this cost £1800 plus £750 for scaffolding (so £2,550 total).  They said the work came with a 10 year guarantee. About a year later, there was another leak on the same wall, which looked exactly the same size and colour as the previous leak. But it was about 2 metres away from it, on the other side of a window.  I contacted the roofer about this new leak, thinking it would be covered by the guarantee. However, he said the new leak was due to a different and unrelated problem, and so was not covered by the guarantee. This new leak, he said, was due to holes in the felt underneath the tiles. He said there are holes in the felt all over the roof (so if this was the cause, I expect the first leak may have been caused by that too - but he didn't mention the holes in the felt for the first repair). It feels like the 10-year guarantee doesn't mean much at all.  I realise that the guarantee couldn't cover all future problems with the roof, but where do you draw the line with what's reasonable?  Is it that a leak is only covered if an identical leak happens in exactly the same place?  There were no terms and conditions with the guarantee, which I didn't question at the time.  
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...