Internet Problems?

[cazkid]

Anyone else having trouble with AOL internet

it wont let me sign on and after speaking to the technical support there is "server" prbolems in the dulwich area

[Damo]

Our AOL was a bit flakey last night but seemed to right itself after about 9pm.

[redrouge]

Well, there ALWAYS seems to be server problems with AOL... Urgh..

[Sue]

AOL was having problems on and off all day yesterday.

At one point they had a notice in red on their online help page to that effect (not much help if you couldn't get online to see it!)

There was also a recorded message on their phone helpline basically saying "Don't bother waiting twenty five minutes to speak to one of our advisers, they won't be able to help you connect."

I hadn't realised it was just in this area though :(

Must say, I've always been reasonably happy with AOL in the past, but in the last few months I do seem to have had quite a few problems.

Difficulties with my e-address book have been the worst (addresses which I had deleted have been randomly restored by AOL, for example, which is a pain when they are in a big mailing group which is not easy to check).

AOL originally said this was due to a server problem which they couldn't say when would be fixed (grammar) and they gave me the great sum of ?5 compensation for the hours I had spent trying to make sure the names in each group were actually correct :-S

Now they say I can't edit the group, but have to delete it all and start again. WOT ?!?!?!

Anyone know anything about the best way to set up a mass emailing group if AOL can't handle one?

It is possible to use another ISP but still keep your AOL email address. Sadly I can't do this as I am locked into a contract (seduced by the free laptop offer - only to find firstly that I had to buy more RAM as the 1gb provided is not really enough if you have Windows Vista, and secondly that the phone provider I also had to move to is far from being, as I was assured, "cheaper than BT").

Oh well, the perils of modern technology, eh :)

[Keith]

Try virgin. getting 10mb most times on a 4mb plan. No bt line needed. Got a package with tv and if you

do get it give me a mail and I'll get you ?30 off your first bill for recommending you.

[snorky]

AOL is rubbish - and a bit controlling as ISPS go.

run away, run like the wind

[Sue]

Thanks Keith and Snorky but can't do either till the AOL contract runs out ....

:'(

[LizzygotDizzy]

A - Always

O - Off

L - Line

Thats one of the reasons I gave up on them, that and the lagg, but i have to be honest I really do miss the Pub Quiz chatrooms they used to have, not sure if they still do it and actually forked out about 10-12 for the downloaded package to become a quizmaster which was fun at the time as you could create your own naughty quizzes!

[Sue]

Well to be fair, I've been with AOL for years and that's the first time I've had real trouble with their being offline, and I use the internet a lot :)

Don't know anything about their quizzes though :)

Edit: What do you mean by the lagg ??

[LizzygotDizzy]

On the AOL chatrooms, (don't know if they still do them) there was one called the pub quiz 'room' or something like that, its been that long since I've been with them. The lagg refers to the delay in how long it would take for things to update or come onto screen if you sent a message or replied to someone's question, particularly bad when trying to get an answer in really quick on a quiz as you were scored on not only the correct answer, but the first ten people to get the correct answers were awarded points and at the end of the round you would have a winner. Was really fun now to think of it, mmmmm might have a peep now if they've managed to sort out all their probs and updated everything.

[TJ]

got to say - find virgin excellent.

only went tits up once for 30mins when it was still NTL - use it 10-12 hrs a day for home business & personal with no problems.

their customer services seem to have improved too and even are polite and in the uk so you dont have to yell your password at them 4 times and then enter polite 'banter' about the lovely weather (as rain lashes against the window).

[Shaggy]

I'm out on Orange. Dreadful service always. I now use my 3Mobile dongle more often than not to get on the net.

[Sue]

AOL seems to be bad again today :'(

Am at my brother's using his cable connection to get my email :'(