Getting GP practice to enter vaccine details onto system

[Annie5]

Hi everyone

Has anyone had issues getting their Dulwich GP practice to enter details of vaccines, following a vaccine they had in Wales (or Scotland)?

I had my 1st and 2nd vaccines at my Mum's GP practice in Wales as I've been looking after her during lockdown. I have the blue card with the vaccine details on. I asked my GP practice in Dulwich if they can put my vaccine details onto the NHS system so I can get a Covid pass. They wont do this and say "We need this information to come from a central authorization source before we can upload it onto the system". Meanwhile my Mum's GP practice wont send me an email to confirm I've had the vaccines as they say they're too busy.

Has anyone else had a similar experience, after having vaccines in Wales or Scotland?

[Penguin68]

I have heard of a similar problem regarding a Scots vaccine. There are 4 autonomous NHS units in the UK (England, NI, Wales and Scotland) following devolution and as a matter of principle, so far as I can see, they don't/ won't cooperate. Your best port of call may be Helen Hayes - as it's a national (UK wide) matter. It's clearly ridiculous, the Welsh NHS system will have the details necessary, and they should share them with the English NHS system.

[Annie5]

Thanks Penguin68, writing to Helen Hayes is a good idea, I will try that ......

[ianr]

I would try asking at the data input end. I guess phoning 0300 303 5667 at https://gov.wales/digital-nhs-covid-pass-available-wales-urgent-travel might be able to help shed some light on the current data propagation processes and how best to deal with the problem.

[Annie5]

ianr Wrote:

-------------------------------------------------------

> I would try asking at the data input end. I guess

> phoning 0300 303 5667 at

> https://gov.wales/digital-nhs-covid-pass-available

> -wales-urgent-travel might be able to help shed

> some light on the current data propagation

> processes and how best to deal with the problem.

Thank you ianr, I phoned 0300 303 5667 and they're mailing a paper certificate to me. But won't be able to get an electronic certificate, as "the Welsh system and the English system are not speaking to each other". Until this issue is sorted, I won't be able to travel ...... aaarrrggghhhh ......